"Access Denied" to Admission Requests list or "Request approval failed" when you process a pending asking

  • Article
  • 3 minutes to read
  • Applies to:
    SharePoint Online, SharePoint Server 2019, SharePoint Server 2016, SharePoint Server 2010

Problem

You lot have a Microsoft SharePoint Online site on which the Allow access requests setting is enabled.

When users who take Full Control permissions to the site clicks Access requests and invitations in Site Settings, they receive the following error bulletin:

Access Denied.

Also, when users browse to the Admission Requests list and then click Corroborate or Turn down for a pending request, they receive the following error message:

Sending approval
Asking blessing failed

Solution

To resolve this issue, users must be either site collection administrators or be members of the Owners group for the site. The Owners group must also have permissions to admission the Admission Requests list. Use the following solutions as appropriate for your specific configuration.

Site drove administrator

If an afflicted user should be a site collection administrator, go to the post-obit Microsoft website for more information nearly how to manage administrators for your sites:

Manage site drove administrators

Add the user to the Owners group for the site

If the user should be a site owner, you must add the user to the Owners grouping for the site. To do this, follow these steps:

  1. As a user who tin change site permissions, browse to the affected site or site collection. Click the gear icon for the Settings menu, and and then click Site settings.

  2. Click Site permissions.

  3. Click the Owners grouping for the site.

  4. Click New.

  5. In the Share dialog box, enter the user account of the user who you want to add to the group. And so, click Share.

  6. Test to verify that the user can now access the listing and approve or pass up requests.

Make sure that the Owners group has permissions to the Admission Requests list

If the Owners group is changed or was removed from the Admission requests listing, you must add together the Owners group permissions for the list. You lot must also brand sure that the affected user is included in the Owners list. To do this, follow these steps:

  1. As a user who has the Manage Permissions Permission Level on the afflicted site and who likewise has admission to the Access Requests list (for case, a Site Collection administrator), browse to the Access Requests listing in Internet Explorer.

  2. Printing F12 to open up the F12 Developer Tools window.

  3. Press Ctrl + F5 to refresh the page.

  4. Click the Debugger tab.

    Screenshot of the Debugger tab of F12 Developer Tools window.

  5. In the search box on the right hand side of the page, type pagelistid:, and and so press Enter.

    Screenshot of the search box when you type PageListId.

  6. Copy the GUID that follows the pageListId located in the listedit.aspx folio. The GUID will be between an opening brace ( { ) character and a closing brace ( } ) character every bit follows:

    Screenshot of an example of GUID that follows the pageListId.

  7. In the browser address bar, enter https://contoso.sharepoint.com>/_layouts/xv/ListEdit.aspx?List=<{GUID}>.

    Example: https://contoso.sharepoint.com/_layouts/fifteen/listedit.aspx?Listing=d078a4df-3c52-4b23-8c28-e9561a243f0c

    Note

    In this accost, represents the URL for the site collection in which you desire to change the access requests (for instance, https://contoso.sharepoint.com). And <{GUID}> represents the GUID that you copied in step 6.

  8. On the Settings page, click Permissions for this listing.

  9. Brand certain that the Owners grouping for the site is included in the list of permissions for the Access Requests list. If the Owners grouping for the site collection does not exist, click Grant Permissions, enter the name of the Owners group for the site in the Share dialog box, and then click Share.

  10. Follow the steps in the "Add the user to the Owners grouping for the site" section to make sure that the user is included in the Owners group.

More information

This issue occurs because but site collection administrators or users who are members of the Owners group for the site collection have permission to approve or turn down awaiting requests in the Access Requests list. For situations in which users are members of the Owners grouping for the site, the Owners group must also have Full Control permissions to be able to access the Access Requests list.

For more information about how to set up and manage access requests, go to Gear up and manage access requests.

For more information about how to employ the F12 programmer tools, get to Using the F12 programmer tools.

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